Purchase Terms of Agreement
The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
For digital products, it is deemed “used” after download or opening. All purchases made by Designs By Moonstruck are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
For Physical Products (stickers included), once purchased we send products to a third party for printing. Therefore there is also no refund.
If you do find an error within your file or your product, we are more than happy to work with you to correct the issue. Again, there is no refund.
Designs By Moonstruck reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Delivery of Goods and Services
If you do not receive the digital product link upon purchasing, you can immediately contact us using the contact form with your transaction/payment details to ensure your product is delivered as soon as possible.